Career Opportunities

Current Positions at the Institute

Program Administrator

Job Description

The Education Department at USC Shoah Foundation works to bring testimony-based education programming, multimedia resources and digital tools to educators and students worldwide that support them in attaining curricular outcomes and promoting the capacity to counter hate in the world. As such, the Program Administrator (Content Development) contributes to the execution of the Department’s content development strategy and professional development program for the college/university audience. We seek a candidate who is dedicated to ensuring that the Department’s testimony-based content and programming is innovative, compelling, accessible and high quality.

The Program Administrator (Content Development) creates various types of educational content for college/university-level audiences, including online/offline modules, learning objects, guides and resources, and curated video clips among other types and formats. All content is grounded in 1.) audio-visual testimony from the Institute’s Visual History Archive, 2.) research-based instructional practices, 3.) established guidelines and 4.) strategic priorities. The successful candidate will demonstrate the capacity to create well-written, high quality content within an established publication workflow involving review, feedback, revision and publication. The Program Administrator (Content Development) also will develop online/face to face professional development programs for college/university educators, including the creation of presentation materials, handouts, video clip curation, and implementation via online platforms and other related tasks appropriate for the college/university educator.

The successful candidate will demonstrate a high level of subject-matter knowledge (e.g. education, Holocaust/genocide education, other related area), understanding of the field of higher education, understanding and skills in faculty development, deep understanding of the college/university context and nuances of working within such an environment and the ability to critically think through and prioritize tasks successfully. The Program Administrator (Content Development) will create the content strategy for the target audience and ensure its successful implementation. The candidate will demonstrate an interest in working closely within a cross-functional team, demonstrate strong communication and facilitation skills and demonstrate sensitivity and good judgment. The Program Administrator (Content Development) reports to the Program Manager – Content Development. This position is eligible for a hybrid work model, coming into the office and working virtually as determined by the needs of the department.


  • Content development
    • Create testimony-based content for the college/university educator (formal/informal) in various formats and delivery methods
    • Work with the Program Manager – Content Development to ensure alignment to department strategic goals
    • Create well-written, appropriate and compelling content appropriate for target audience for use across the college/university curriculum, disciplines, programs (co-curricular/extra-curricular)
    • Apply research-based and established principles of learning and instruction at the college/university level, with attention to the needs of diverse students
    • Create content for online and offline use and thus be able to create content in various formats with quality, fidelity and high level of engagement per established guidelines
    • Contribute to the development of content in collaboration with the content development team and others.
    • Participate in the content review process by providing feedback and ensuring review workflow is adhered to per established guidelines
    • Create the content strategy for the college/university audience in consultation with the Program Manager – Content Development
    • Become knowledgeable about all content offerings on the Institute’s digital platforms and across programs (e.g. content type, quantity, connection between content and program objectives, how content meets Department objectives)
    • Maintain knowledge and keep abreast of developments in the fields of education, Holocaust/genocide education, digital education and learning and instruction
  • Professional Development
    • Delivers professional development programs for educators and other related audiences
    • Develops all presentation materials for various types of programs and delivery methods, including online and face to face
    • Coordinates with the Content Manager to ensure alignment and adherence to standards
  • Consult with college and university decision-makers and educators to determine market needs and interests to inform content and professional development design and delivery methods.
  • Monitoring and Reporting
    • Submits monitoring forms before and after all professional development programs to ensure accurate counts for reporting purposes
    • Monitors program quality via established processes
  • Performs other related duties as assigned or requested.


  • Background in education field (i.e. teaching and learning theories, pedagogy), curriculum development (e.g. lesson development, learning objects, activities, assessments), instructional design
  • Background in Holocaust/genocide education a plus
  • Ability to develop dynamic, engaging content for target audience grounded in research-based instructional practices
  • Ability to write content in an accessible way that resonates with target audience using multimedia source material including audiovisual testimony
  • Ability to use databases, identify content and curate source material
  • Experience editing educational content
  • Ability to follow structure and instructions to write templated lessons
  • Strong attention to detail
  • Experience with digital learning design
  • Understanding of educational pedagogy and learning theories
  • Ability to work closely within cross-functional teams
  • Sensitivity and good judgement
  • Ability to use multiple types of software and tools (e.g. Excel, One Drive, Outlook, Base Camp)
  • Cross-cultural competency
  • Interest and commitment to equity and justice issues
  • Bilingual competency a plus
  • Autonomous, self-directed and proactive
  • Exceptional organizational skills, with an ability to manage multiple tasks and projects simultaneously and thrive in an entrepreneurial, dynamic environment
  • Strong verbal and written communication skills, including public speaking and facilitation
  • Professionalism in both internal and external communications


  • PhD or combined education/experience equivalent
  • 5 years combined work experience in each of the following areas:
    • Curriculum development (e.g. online/offline)
    • Instructional design and
    • Education, Teaching and learning (college/university; teaching)
    • Holocaust education/genocide education/diversity and inclusion
  • Demonstrated excellent interpersonal, written and oral communication skills.
  • Demonstrated strong facilitation skills
  • Demonstrated proficiency in Excel, MS Word, online learning platforms