Our mission is to develop empathy, understanding, and respect through testimony. Our storytelling projects are both based on and inspired by the more than 55,000 testimonies in the Shoah Foundation Institute’s archive. They offer a deeper look into the emotional complexities of our survivor stories and are told through the written word, video, audio, and photography. They are opportunities to explore the impact that these voices have and how testimony drives our understanding of conflict and grief as well as resilience, resistance, and hope.
Under the supervision of the Director of Communications, the Social Media Coordinator will prepare, produce, and post engaging and useful social media content, including copy, photos, and video, across Institute channels that aligns with our mission, events, programming, research, and strategic initiatives. The Institute’s testimony repository is the source for all our communication and storytelling efforts, and the coordinator will be regularly tasked with using archive testimony for use in social media content. The Social Media Coordinator will be responsible for using, sharing, and updating social media content calendars, scheduling spreadsheets, and digital asset libraries.
We are a collaborative organization, and the Social Media Coordinator will regularly meet and communicate with cross disciplinary teams to align, prioritize, and schedule social media posts. The Social Media Coordinator will be expected to uphold and apply the Institute mission and brand and editorial voice in daily publishing tasks, integrating SEO and keyword best practices specific for web and social media platforms.
Familiarity with social media platform and channel management tools and features are required. The Social Media Coordinator will use these tools to optimize platform capabilities and performance, increase user and audience reach, and amplify channels for scale and sustainability.
Minimum Education: Bachelor's Degree
Combined experience/education as substitute for minimum education
Minimum Experience: 2 Years
Combined education/experience as substitute for minimum experience
Preferred Experience: 3 Years
Minimum Field of Expertise: Public relations, communications, journalism or related field with supervisory experience.
Other Skills: Communication -- written and oral skills Conceptualization and design Creative writing and editing Graphic design Interviewing Knowledge of applicable laws/policies/principles/etc. Networking Problem identification and resolution Project management Public relations Public speaking/presentations Research Scheduling .